Privacy notice
We collect information you provide when making a request or contacting support, and we use it to respond, confirm details, and help coordinate your experience. This notice explains the basics in plain language.
What information we collect
When you submit a request, we may collect details such as your name, email address, phone number, preferred date, and traveler count. If you include messages about dietary restrictions, accessibility needs, or other preferences, we use that information to help coordinate the experience.
How we use it
We use your information to respond to your request, provide confirmation and meeting details when available, and support you with practical planning questions. We may also use it to communicate important updates related to your inquiry.
Your choices
You can control your communication preferences. If you agree to receive email updates, we’ll use that preference to keep you informed about your request. If you’d rather not receive updates, reach out through support and we’ll help update your preferences where possible.
Keeping information secure
We take reasonable steps to protect the information you share and limit access to those who need it to handle requests and support.
Questions?
If you have privacy questions or want to discuss your request, contact our support desk and include the email address you used when submitting.
Contact supportImportant note
This is a general privacy notice. If your request involves specific circumstances (such as accessibility accommodations), we may coordinate in a way that helps confirm details for your group.